Shipping & Return
Shipping & Delivery
Standard Shipping Speeds and Delivery charges vary by the shipping address entered. The standard delivery speed is 1-2 business days within Bangalore city limits. Cash on delivery is not available for all the pin codes.
Return Policy
A product can be returned within 3 days of delivery only on case of damaged product received Return and Exchange only if the products are tarnished, not otherwise. So you have to be sure of the product details before ordering. Damaged/ Defective products must be returned in the original condition they were received in with all the accompanying accessories for example bags, tags, boxes, invoices, documentations, etc. Return facility is available only via self-returns. Return-pick-up facility is not available on all the items. Product that you no longer need must be returned in new and unopened condition with all the original packing, tags, and accessories including covers and boxes. If you receive a product that is damaged we request you to send us images of the product along with the packaging in the condition you received it through email, while lodging the complaint with us.
Tracking your Order
Order details will be sent to the registered email address. And once the order is shipped tracking details will be shared on email.
Refund Policy
Once we receive the returned products and after inspecting the condition (products should be in original packaging and un-used condition), we would either send you a replacement or issue you a refund for the same through an online bank transfer only within 7 working days from the confirmation date of returned item. No cash refunds are made. For any further assistance or information please drop in a message on our 'contact us' page or send us a mail at contact@suvasane.in or you can also whatsapp from our website which directly connects to our whatsapp number. We will get back to you with further details within a working day or as soon as possible.